Privacy Policy

Information We Collect

Personal Information

We collect information you provide directly, such as:

• Name and contact details (e.g., email, phone number).
• Delivery address and payment information.
• Order history and preferences.

Non-Personal Information

We also collect non-identifiable data, such as:

• Device information (e.g., IP address, browser type).
• Usage data (e.g., pages visited, time spent on the app).

How We Use Your Information

We use your data to provide and improve our services, including:

• Processing and delivering your orders.
• Personalizing your experience with tailored recommendations.
• Communicating with you about orders, promotions, or updates.
• Ensuring the security of our platform.

Data Sharing

We may share your information with:

• Restaurants and delivery partners to fulfill your orders.
• Third-party service providers for payment processing and analytics.
• Legal authorities if required by law or to protect our rights.

We do not sell your personal information to third parties.

Data Security

We implement industry-standard measures to protect your data, including encryption and secure servers. However, no system is completely secure, and we cannot guarantee absolute security.

You are responsible for keeping your account credentials confidential.

Your Rights

As a FoodBot user in India, you have the right to:

• Access and review your personal information.
• Request corrections to inaccurate data.
• Request deletion of your data, subject to legal obligations.
• Opt out of promotional communications.

Contact us at foodbot@gmail.com to exercise these rights.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you via email or through our app. Continued use of our services after updates constitutes acceptance of the revised policy.

For questions, contact us at foodbot@gmail.com.

Compliance and Data Protection

At FoodBot, we are committed to ensuring full compliance with all applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We prioritize the protection of your data and privacy, implementing industry-standard security measures to safeguard your personal information.

Data Collection and Usage

We collect, store, and process personal information strictly in accordance with legal requirements and ethical standards. Our data-handling practices are regularly reviewed to maintain compliance with evolving regulations and industry best practices.

Transparency and Accountability

Transparency is at the core of our operations. We clearly outline how your data is collected, used, and stored. Our policies reflect our ongoing efforts to maintain compliance and accountability.

User Rights and Choices

As part of our commitment to compliance, we respect your rights to access, update, and delete your personal information. You can request data modifications or removals by contacting us at foodbot@gmail.com.