Terms & Conditions

Use of Our Services

You must be at least 18 years old or have parental consent to use FoodBot. You agree to:

• Provide accurate information during registration and ordering.
• Use our services for personal, non-commercial purposes only.
• Not engage in any unlawful or unauthorized activities.

Ordering and Payments

When you place an order, you agree to:

• Pay the full amount, including taxes and delivery fees.
• Verify the accuracy of your order details, including delivery address.
• Accept that prices may vary based on location and restaurant.

Payments are processed securely through third-party providers. Refunds are subject to our refund policy.

Delivery Terms

FoodBot strives to deliver orders within the estimated time, but delays may occur due to traffic, weather, or other factors. You agree:

• To provide a valid delivery address accessible to our partners.
• That FoodBot is not liable for delays beyond our control.
• To inspect your order upon receipt and report issues immediately.

User Conduct

You agree not to:

• Use FoodBot to transmit harmful or illegal content.
• Attempt to access or interfere with our systems or data.
• Engage in fraudulent activities, such as using stolen payment methods.

Violation may result in account suspension or legal action.

Liability and Disclaimers

FoodBot provides services “as is” and is not liable for:

• Errors in food preparation by partner restaurants.
• Damages arising from misuse of our platform.
• Service interruptions due to technical issues or maintenance.

We do not guarantee allergen-free meals and recommend reviewing restaurant menus for dietary needs.

Termination

We reserve the right to terminate or suspend your account if you violate these terms or engage in activities that harm FoodBot or its users. You may stop using our services at any time.

Upon termination, any outstanding orders or payments remain your responsibility.

Governing Law and Updates

These terms are governed by the laws of India. Any disputes will be resolved in the courts of Mumbai. We may update these terms periodically and will notify you via email or our app.

For questions, contact us at foodbot@gmail.com.

Legal Compliance and Regulations

By accessing and using our services, you agree to comply with all applicable laws and regulations, including data protection standards and online safety protocols. FoodBot operates in accordance with international compliance requirements to ensure a safe and secure user experience.

User Responsibilities

Users are required to act lawfully and refrain from violating any local, national, or international laws while using our services. Any misuse of our platform that breaches compliance policies may result in account suspension or legal action.

Dispute Resolution and Governing Law

In case of disputes, we adhere to strict legal frameworks and offer fair resolution processes. All disputes will be governed by the laws. By using our services, you acknowledge acceptance of these terms and agree to their enforcement.

Contact Information

For questions or concerns related to our policies, please contact us at foodbot@gmail.com.